We promote culture and books that make a difference to U.S communities.

Terms & Conditions

1.      Introduction

These Website Standard Terms and Conditions written on this web page shall manage your use of this website. These Terms will be applied fully and affect your use of this Website. By using this website, you agreed to accept all terms and conditions written here. You must not use this Website if you disagree with any of these Standard Terms and Conditions. Pricing and availability of the items within our catalog are subject to change without notice. Limited printing errors may also occur. You will be notified of any significant price differences before order processing.


2.      Intellectual Property Rights

Other than the content you own, under these Terms, Cinco Books and/or its licensors own all the intellectual property rights and materials contained in this Website.

You are granted limited license only for purposes of viewing the material contained on this Website.


3.      Returns

To return a book for a refund or exchange please send us an email to info@cincobooks.com within 14 days of receiving your order.  An authorization from Cinco Books must be received before returning any Books. Shipping cost to return any items are the buyer’s responsibility.

Only books in perfect condition, unopen and unaltered can be returned. Any broken or damaged books are not eligible for returns, refunds, or exchange. Books on sale are not eligible for returns.

It can take up to 25 days for books to reach us once you return it. Once we receive the book, we will inspect it and immediately notify you of the status of your return and refund by email.

Customers must contact our customer service line for inquiries regarding returns.


4.      Exchanges

Exchanges are allowed once only if:

  • Book has a manufacture defect or error
  • Book is received damaged (submit pictures of the item and damaged shipping package via email to info@cincobooks.com with the order number in the subject)

Exchange will be approved for a book of equal or lower value. Cinco Books will cover the cost of shipping the new book after the returned item has been received at Cinco Books (U.S orders only).


5.      Refunds

 If your return is approved, we will issue a refund to the original method of payment, no cash will be provided for returns. The shipping cost is not refundable. Expect funds to be credited to your account within 3-14 business days depending on your card issuers policy.

 

6.      Special orders for institutions, libraries, and school districts

Special return policies that can be provided upon request. 

Special orders are non-returnable.


 7.    Indemnification

You hereby indemnify to the fullest extent Cinco Books from and against any and/or all liabilities, costs, demands, causes of action, damages, and expenses arising in any way related to your breach of any of the provisions of these Terms.


8.      Severability

If any provision of these Terms is found to be invalid under any applicable law, such provisions shall be deleted without affecting the remaining provisions herein.


9.      Variation of Terms

Cinco Books is permitted to revise these Terms at any time as it sees fit, and by using this The website you are expected to review these Terms regularly.


10. Assignment

Cinco Books can assign, transfer, and subcontract its rights and/or obligations under these Terms without any notification. However, you are not allowed to assign, transfer, or subcontract any of your rights and/or obligations under these Terms.


11. Entire Agreement

These Terms constitute the entire agreement between Cinco Books and you concerning your use of this Website and supersede all prior agreements and understandings.


12. Governing Law & Jurisdiction

These Terms will be governed by and interpreted following the laws of the State of Florida and you submit to the non-exclusive jurisdiction of the state and federal courts located in Florida for the resolution of any disputes.